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Business Tips

How Facebook Messenger Bots Improve Customer Service

How Facebook Messenger Bots Improve Customer Service

In today’s world, customers expect business interactions to happen quickly and easily. Research has shown that 73% of customers prefer to live chat when making purchases or asking a business-related question, as opposed to using phone or email. Message bots are...

5 Digital Marketing Trends You Can’t Afford To Ignore

5 Digital Marketing Trends You Can’t Afford To Ignore

Is it wise to invest in digital marketing trends? For many small business owners, the answer is probably “no.” Investing in trends that fall flat or underdeliver can have very real consequences. However, when has a trend passed the test? [bctt tweet="Find out which 5...

3 Questions to Ask Before You Invest in a CRM

3 Questions to Ask Before You Invest in a CRM

CRM (customer relationship management) is a digital system for managing relationships with your customers. It allows you to organize information about them and their relationship with your business in a single place. A good CRM and strategy will help you manage...

Marketing: The Biggest Problem Small Businesses Have

Marketing: The Biggest Problem Small Businesses Have

It's more important than ever for your small businesses to have an effective marketing strategy in place to ensure you remain competitive in an increasingly digital world. [bctt tweet="Small businesses struggle with marketing because they lack the time and resources...